Washing, ironing & mending clothes
Questions & answers
Here you will find a number of frequently asked questions. Of course you can always contact us personally for additional questions and information.
- Cleaning of the house (as from the first floor limited to the inward-opening windows or parts of windows)
- Washing and ironing
- Limited shopping (on foot or by bicycle)
- Small occasional sewing
- Preparation of meals
The system can only be used in case of organizing help in the household. Forbidden activities are e.g.: reparation of a toilet, electrical works, hanging wallpaper or paint, gardening, small construction work, babysitting, day-care for the elderly, day care for pets, administration for a company, …
No, Service-checks are intended solely for the maintenance of your private home.
No, Service-checks are intended solely for the maintenance of your private home. The common stairwell is not a part of the private home.
No, Service-checks are intended solely for the maintenance of the house where you live. In this case the tenant himself can purchase the Service checks.
Yes, on condition that the residence is in Belgium and that you stay there occasionally.
Each natural person that is domiciled in Belgium can make use of this system.
No, next categories are excluded:
- family to 2nd degree (parents, grandparents, children, grandchildren)
- members of the same family (brothers, sisters, brothers in law, sisters in law)
- persons living at the same address
The Service checks are linked to your name. The employment must always take place at the address stated on the service check.
Link2Europe has an insurance policy In case your housekeeper causes material damage at your home. If the case is accepted by the insurance company, you will be reimbursed for the damage over €250,- based on the estimated value of the goods at the time of the accident.
Yes, your housekeeper is insured for personal injury in case of work-related accidents, or accidents on the road to work.
Safety is very important, also in a work environment with a relatively low risk to work-accidents.
Every new worker receives an individual training at Link2Europe. This implicates that the consultant of Link2Europe makes time for a personal guidance of the new cleaning lady at the home of every new client
The training focuses on product knowledge, work organization an communication.
The first thing to do is to offer first aid and inform emergency services as soon as possible.
After that, you inform Link2Europe; Regarding the administrative follow-up, Link2Europe will contact the victim and take all necessary action.